Local mechanic vs Big Box auto repair stores

Saturday, September 5th, 2009

As an ASE Master Certified technician who has worked at both small independent facilities and large chain stores, I must confess that both have pros and cons. However if forced to choose sides I would have to pick a national chain. There are several reasons for this but the first and foremost is accountability. An auto repair warranty is only as good as the organization that is backing it. Many of you would say that the warranty is not that important if the work is done properly the first time and there is truth to this statement, but things do happen and a warranty is the best protection against future problems.

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